CUSTOMER RIGHTS
By registering their personal data on the Platform, the customer gives express consent to the Company for them to be used for the purposes described in this policy. This information may be edited for the proper processing of future purchase orders.
The customer, if desired, can stop receiving marketing-related emails from the brand. To do so, they must contact: hello[at]cfloucel.com. Messages related to account usage and/or other administrative notifications can be omitted as long as they are deleted, for which the customer must communicate this decision via email.
PRIVACY POLICY UPDATE
The Company reserves the right to modify this Privacy Policy. However, changes will be made based on what is stipulated in applicable legislation and ensuring, first and foremost, the protection of personal data and customer satisfaction.
PAYMENT METHODS
Once the preferred items have been added to the Shopping Cart, the customer must enter their details in order to proceed with the payment, which can be done using the following method.
- Payment by Credit / Debit Card
Payment by Credit / Debit Card The products offered on this platform are sold securely. To provide this guarantee to the customer, the Company has an agreement with an external provider of online payment services, with extensive experience and presence in high-growth markets.
The data provided by the customer will be shared with the provider for exclusive purposes of service provision, including payment processing and transaction validation through an anti-fraud system, in order to minimize the risk of identity theft. Cardholders.
By making payment through this method, the customer authorizes the confidential handling of information by the provider. Personal data, credit card information, and purchase details travel encrypted over the network, thus being protected.
On the other hand, the Company is not responsible for any fees that credit card operators may apply.
Before finalizing the purchase and after entering personal and shipping details, the customer will enter their credit card information, from which the total amount specified by the Platform will be charged.
Confirmation of the Purchase Order will be made once the relevant instance verifies that the payment has been effectively made. For this purpose, the company has a virtual account, provided by the payment system provider, through which the status of transactions made by the customer can be checked in real time.
With the confirmation list, the shipping process is initiated.
In case of any issues with the payment made, the customer can contact the company through the email address: hello@cfloucel.com.